Frequently Asked Questions
Frequently Asked Questions
Q. How do I install the BearStopper?
We are offering installation in a 100-mile radius from Arnold, CA. If you want us to ship a unit out of this area or do it yourself, we’ll send you an installation guide. The guide will include instructions on installing the pedestal mount or a slab mount so you can do it yourself. If you want to have a professional do it for you, we also include instructions on securing a local handyperson to set it up. Click here to get more details on Installations.
Q. Can you install on a steep driveway or unlevel property?
Steep terrain is not an issue. Our pedestal mounted GCE offers the installation flexibility for deployment in difficult environmental circumstances. We can place a bear box nearly anywhere our customers require!
Q. Are you doing site surveys?
Do you want a bear box, but need help finding the perfect location to install it? We’re offering site surveys at no charge! If you want to get started ASAP, you can send us a few pictures and we’ll do a virtual site survey that will quickly ensure you place your garbage can enclosure in the perfect spot. Click here to learn more about our site survey process!
Q. How much does a BearStopper cost?
BearStopper is committed to keeping prices reasonable while raw materials costs have increased over 150% during the past 12 months. It continues to be our mission to provide our customers with the highest quality products at affordable prices. Click here to get more details on our current pricing!
Q. What is your cancellation policy?
When you order a bear box, it's a commitment. We spend a lot of time and effort on your behalf getting the boxes ready for shipment.
If you change your mind for any reason, please know that you can cancel your order up until shipping. This normally translates to a 3-day cancellation policy. If you have any further questions, please contact us in the form field below!
Q. Do you offer any warranties?
We're proud of our Bear Boxes and the work that goes into making them. We believe in the quality of the structure, and we want to back that up.
BearStopper LLC warrants the Covered Product to be free of all defects in material and workmanship for 12 months from the date of purchase. Within the period of this warranty, we will repair or replace, free of charge; any part proving defective in material or workmanship.
If you have any problems with your garbage can enclosure (bear box) before, during, or after the sale, please contact us for assistance and we will make sure you’ll end up happy with your purchase!
Q. Is the box really bear proof?
No bear box is truly bear “proof." Any company touting that their GCE is bear proof is not telling the truth, as there can be a circumstance that renders an otherwise secure product accessible. That said, our products are designed and constructed to be as bear “resistant” as reasonably possible.
Q. I have another question. How can I get in touch with you?
Do you have any questions about the Bear Stopper bear boxes that we haven’t covered above? Please use our contact form below and we’ll get back to you shortly with all the details you need!